EAST POLL May to August 2021

Contactless Payments – does increasing the allowed transaction limit increase risk?

One outcome of the covid-19 pandemic has been a surge in the use of contactless payment technology.  Cardholders are enjoying faster payments and the ability to pay how they want, either using a card, or NFC if their smartphone has the required app.

The result of an EAST Poll that ran from May to August 2020 indicated that people are increasingly happy to move away from cash payments, either just using contactless, or using a mix of payment mechanisms.

The pandemic has accelerated a move away from cash, with shoppers often being encouraged to use contactless in many stores for public health reasons.  In many countries both the single transaction contactless payment threshold, and the contactless threshold for multiple transactions, without a PIN, have increased.

But will higher contactless transaction limits, without PIN, increase fraud opportunities?

Take the poll to express your view.


Do you feel that higher contactless payment transaction limits will increase fraud opportunities?

View Results

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Your opinion counts; Through these research polls EAST regularly seeks to generate insight and opinion from members and non-members on a range of Payment and Terminal security and related issues.

Please check back regularly to share your views. Contact us if you would like to pass additional feedback to EAST on this topic.  Past poll results are in the file below.

Document title File type Download
EAST Research Poll Results Summary - April 2021 pdf Download file