EAST POLL January to April 2019

Payment Security


Most of us use payment cards on a regular basis for online transactions and for transactions at payment terminals.  Having something happen to your card while using a payment terminal can therefore be a great inconvenience.

For example a card can be retained by an ATM – while this might be at the request of your bank, it can it can also be due to fraudulent activity such as card trapping.  Also your card might be compromised at a terminal due to card skimming, or it might be compromised due to a data breach at a third party.

If there was a problem related to your card while using a payment terminal, who would you be likely to contact?


If you had a payment card related issue while using a payment terminal (ATM, POS or UPT) which party would you be most likely to contact?

View Results

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Your opinion counts; Through these research polls EAST regularly seeks to generate insight and opinion from members and non-members on a range of Payment and Terminal security and related issues.

Please check back regularly to share your views. Contact us if you would like to pass additional feedback to EAST on this topic.  Past poll results are in the file below.

Document title File type Download
EAST Research Poll Results Summary - December 2018 pdf Download file