Terminal Fraud Update – EAST FCS Seminars 2019

Terminal Fraud

Act now to save your place for the Terminal Fraud Seminar that will be held by the EAST Expert Group on All Terminal Fraud (EGAF) on 9th October 2019.

SESSION FOCUS – LOGICAL SECURITY UPDATE

This session will focus on logical attacks against ATMs. These can be split into two types – black box attacks and malware attacks.

Terminal FraudEAST EGAF Chair, Otto de Jong of ING Bank, will first present on black box attacks. These are a type of jackpotting attack. The criminals connect an unauthorised device (or black box) which sends dispense commands directly to the ATM cash dispenser in order to ‘Cash-Out’ the ATM. He will cover the latest developments for this type of attack methodology.

Terminal FraudThen Terence Devereux of Diebold Nixdorf will present an update on malware attacks. For these attacks the criminals use unauthorised software, or authorised software run in an unauthorised manner, on the ATM’s PC. These attacks are focussed on either jackpotting (most common), or card skimming, as follows:

  • Jackpotting: Targets control of the cash dispense function in order to ‘cash-out’ the ATM
  • Man-In-The-Middle (MitM): Targets communication between the ATM’s PC and the acquirer host system in order to falsify host responses and dispense cash without debiting the criminal’s account
  • SW-Skimming: Targets card and PIN data in order to create counterfeit cards for subsequent fraudulent transactions

This interactive event follows the basic structure of EAST EGAF Member meetings. Attendance at EAST EGAF meetings is limited, as it is a working group, and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organizers.

Terminal Fraud

The EAST FCS Seminars will be co-located with RBR’s ATM & Cyber Security 2019 event, although separate registration is required.


2019 EAST FCS ATM Physical Attack Seminar Sponsors

 

 

 

 

Additional sponsorship opportunities are still available

EAST EGAP holds 12th Meeting in The Hague

The twelfth meeting of the EAST Expert Group on ATM and ATS Physical Attacks (EGAP) took place on Wednesday 4th September 2019 in The Hague.

EAST EGAP is a European specialist expert forum for discussion of ATM and ATS related physical attack trends, attack methodologies and counter-measures, threat protection, and for the provision of regularly updated lists of manufacturers of ATM protective devices. The latest lists can be downloaded from the ‘Stained Banknotes’ page on this website (bottom of page).

The meeting was chaired by Mr Graham Mott of the LINK Scheme and was attended by key representatives from Terminal Deployers, ATM Networks, Security Equipment Vendors and Law Enforcement.  Europol gave a central assessment of the ATM physical attack situation in Europe and National Threat Assessments were shared by representatives from ten countries.

EAST EGAP, which meets twice each year, enables in-depth and technical discussion to take place. The areas covered include:

  • The latest incidents and criminal MOs
  • The collection and distribution of best practice guidelines
  • The evolution of threats and counter-measures
  • Lessons from and on law enforcement

EAST EGAP meetings are restricted to working group members and, to provide a wider platform for sharing/discussion, the Group is holding a half-day open seminar in London on 9th October 2019.  Registration for this is still open and more information can be found on the EAST Events website.

ATM Physical Attacks Update – EAST FCS Seminars 2019

Act now to save your place for the ATM Physical Attacks Seminar that will be held by the EAST Expert Group on ATM & ATS Physical Attacks (EGAP) on 9th October 2019.

ATM Physical AttacksATM PHYSICAL ATTACKS SEMINAR- PROGRAMME UPDATE

  • Sarah Staff of SaferCash will provide a National Threat Assessment for the UK and will also co-Chair the event and run the Town Hall Q & A Session on Physical Attack Types and Counter-Measures;
  • Guillaume Bourez of the Gendarmerie Nationale will provide a National Threat Assessment for France
  • Marc Wösten, Forensic Investigator, National Police Netherlands will provide a National Threat Assessment for the Netherlands
  • and Gregory Singh of SABRIC (South African Banking Risk information Centre) will provide a national threat assessment for South Africa.

This interactive event follows the basic structure of EAST EGAP Member meetings. Attendance at EAST EGAF meetings is limited, as it is a working group, and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organizers.

ATM Physical Attacks

The EAST FCS Seminars will be co-located with RBR’s ATM & Cyber Security 2019 event, although separate registration is required.


2019 EAST FCS ATM Physical Attack Seminar Sponsors

 

 

 

 

Additional sponsorship opportunities are still available

Viewpoint: Payment Security

Payment security is relevant to all cardholders.  According to the latest EAST research, the majority would contact their bank with an issue.

Most of us use payment cards on a regular basis for online transactions and for transactions at payment terminals.  Having something happen to your card while using a payment terminal can therefore be a great inconvenience.  For example a card can be retained by an ATM – while this might be at the request of your bank, it can it can also be due to fraudulent activity such as card trapping.  Also your card might be compromised at a terminal due to card skimming, or it might be compromised due to a data breach at a third party.

From January to April 2019 EAST ran a poll which asked the question ‘If you had a payment card related issue while using a payment terminal (ATM, POS or UPT) which party would you be most likely to contact?’  The results can be seen in the chart below.

Payment Security

  • The majority of the respondents (80%) would contact their card issuing bank
  • 12% would contact a central fraud line
  • 4% would contact the owner of the payment terminal or the merchant where payment was done
  • 4% would directly contact the police

Project CheckCard – live demo at EAST FCS Seminar

Project CheckCard

Join us for the Terminal Fraud Seminar that will be held by the EAST Expert Group on All Terminal Fraud (EGAF) on 9th October 2019.

SESSION FOCUS – PROJECT CHECKCARD

Project CheckCardTobias Heckmann from the University of Applied Sciences in Bingen, Germany will give an overview of Project CheckCard.

The CheckCard software has been developed as an investigation tool to validate whether or not a smart card is genuine. The check is done off-line, either using software on a desktop or on an android phone.

The presentation will start with a short overview of the project goals and the software that has been developed, and will conclude with a live demonstration of EMV payment card validation and the analysis of smart cards.

This interactive event follows the basic structure of EAST EGAF Member meetings. Attendance at EAST EGAF meetings is limited, as it is a working group, and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organizers.

ATM Physical Attacks

The EAST FCS Seminars will be co-located with RBR’s ATM & Cyber Security 2019 event, although separate registration is required.


2019 EAST FCS ATM Physical Attack Seminar Sponsor

Additional sponsorship opportunities are still available

Disruptive technologies – their impact on crime and its prevention

Disruptive TechnologiesEuropol has just published a new report aimed at triggering discussion about ‘disruptive technologies’, and the need for innovation and strategic foresight in EU policing.

Disruptive technologies are fundamentally altering the way we live, work and relate to one another.  They provide criminals with new ways to pursue their illegal goals, but also equip law enforcement with powerful tools in the fight against crime.

To remain relevant and effective, it is necessary for law enforcement authorities to invest in understanding and actively pursuing new, innovative solutions. The new Europol Report, entitled ‘Do criminals dream of electric sheep: how technology shapes the future of crime and law enforcement’ will serve as a basis for future discussions between Europol, EU law enforcement and their stakeholders.

Europol’s Executive Director, Catherine De Bolle, said: “Europol’s strategy sets out our ambition to firmly establish Europol as an innovator in law enforcement at the European level. It is no longer good enough to be reactive. Our ability to predict which emerging technologies criminals will turn to next is instrumental to our mission of keeping EU citizens safe. We hope to start a discussion with law enforcement in the Member States and other stakeholders.”

Some of the emerging technologies include Artificial Intelligence (AI), quantum computing, 5G, alternative decentralised networks and cryptocurrencies, 3D printing and biotech. These are set to have a profound impact on the criminal landscape and the ability of law enforcement authorities to respond to emerging threats. The disruption comes from the convergence between these new technologies, the previously unseen use cases and applications, and the challenges posed by existing legal and regulatory frameworks.

The report aims to identify the security threats associated with this and points to ways for law enforcement to use the opportunities brought by these technologies to combat crime and terrorism. It also highlights the pivotal role of the private sector and the importance of law enforcement to engage more with these actors. Furthermore, it is of paramount importance that the voice of law enforcement is heard when legislative and regulatory frameworks are being discussed and developed, in order to have an opportunity to address their concerns and needs, particularly with regard to the accessibility of date and lawful interception.

in an age of rapid digital technological development Europol can deliver additional value by increasingly engaging in expertise coordination and collective resource management, which avoids unnecessary duplication of resources and expertise at national level. The Europol Strategy 2020+ set out for the organisation to support the Member States by becoming a central point for law enforcement innovation and research.

Download the report here

As a private sector partner of Europol, EAST provides trusted platforms where experts from law enforcement and the private sector can routinely come together to focus on current and evolving criminal threats, and what can be done to counter them.  The platforms are:  EAST National Member meetings; the EAST Payments Task Force (EPTF); the EAST Expert Group on All Terminal Fraud (EGAF); and the EAST Expert Group on ATM & ATS Physical Attacks (EGAP).

EAST participates at Europol Training on Payment Card Fraud Forensics

card fraud forensics EAST Development Director Rui Carvalho presented at the fifth edition of the Europol Training Course on Payment Card Fraud Forensics and Investigations at the Spanish National Police Academy in Ávila, Spain. His talk gave an overview of EAST, shared the latest statistics and trends on terminal fraud in Europe from the perspective of the private sector, and covered trends in payments, including an overview of regional and global e-wallets.

The Europol training, which ran from 8 to 12 July 2019, covered a wide range of topics  in the area of payment fraud, including online skimming, logical attacks on ATMs, card data analysis, cryptocurrencies, social engineering attacks and loyalty card fraud.

The training course was attended by 53 Investigators, forensic experts, and accredited trainers from 25 countries in the European Union, as well as from Colombia, Moldova and the United States.  Presentations were given by Europol staff and by key private sector organisations (including EAST). Since the first training in 2015 over 250 international students have benefited from the training programme, which has been supported by EAST from the outset.

This kind of event highlights the importance of close cooperation between the public and private sectors in the fight against cybercrime and all emerging threats in the field of payment card fraud. Such cooperation is enhanced by regular training, and by shared updates on investigative techniques and the improvement of forensic capabilities.

Terminal Fraud Update – EAST FCS Seminars 2019

Terminal Fraud

Act now to save your place for the Terminal Fraud Seminar that will be held by the EAST Expert Group on All Terminal Fraud (EGAF) on 9th October 2019.

Terminal Fraud TERMINAL FRAUD SEMINAR- PROGRAMME UPDATE

  • EAST Executive Director Lachlan Gunn will share the latest Terminal Fraud Statistics published by EAST, covering the period January to June 2019;
  • Veronica Borgogna of BANCOMAT S.p.A will provide a national threat assessment for Italy
  • and Ben Birtwistle of RBS will provide a national threat assessment for the UK

The national threat assessments will cover card compromise and logical/malware attacks

This interactive event follows the basic structure of EAST EGAF Member meetings.  Attendance at EAST EGAF meetings is limited, as it is a working group, and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organizers.

ATM Physical Attacks

The EAST FCS Seminars will be co-located with RBR’s ATM & Cyber Security 2019 event, although separate registration is required.


2019 EAST FCS ATM Physical Attack Seminar Sponsor

Additional sponsorship opportunities are still available

Cybercrime – Trends and Challenges

cybercrimeAs technology continues to take over our lives, and digitalisation gathers pace, cybercrime is also growing. Europol and Eurojust have published a third joint report identifying and categorising the current developments and common challenges in combating cybercrime, which fall into five different areas.

  • Loss of data: electronic data is the key to successful investigations in all the cybercrime areas, but the possibilities to obtain such data have been significantly limited.
  • Loss of location: recent trends have led to a situation in which law enforcement may no longer establish the physical location of the perpetrator, the criminal infrastructure or electronic evidence.
  • Challenges associated with national legal frameworks: the differences in domestic legal frameworks in EU Member States often prove to be serious impediments to international cybercrime investigations.
  • Obstacles to international cooperation: in an international context, no common legal framework exists for the expedited sharing of evidence (as does exist for the preservation of evidence). There is also a clear need for a better mechanism for cross-border communication and the swift exchange of information.
  • Challenges of public-private partnerships: cooperation with the private sector is vital for combating cybercrime, yet no standardised rules of engagement are in place, and investigations can thus be hampered.

Both the EAST Payments Task Force (EPTF) and the EAST Expert Group on All Terminal Fraud (EGAF) cover cybercrime and its impact on payments and terminals. Both are public-private sector platforms where experts come together to focus on such issues.  EAST National Members also share cybercrime related information with each other, and through the EAST platform, with law enforcement agencies across the world.

Europol publishes Spanish language version of ATM Logical Attack Guidelines

Logical AttackEuropol has just published a Spanish language version of the new guidelines to help industry and law enforcement counter the ATM Logical Attack threat.  The English version of the document was officially launched in January 2019 at the 17th Meeting of the EAST Expert Group on All Terminal Fraud (EAST EGAF), and the French version was published in March 2019.

The production of this document was coordinated by EAST EGAF.  It has three sections:

  1. Description of Modi Operandi (Descripción De Los Ataques Lógicos)
  2. Mitigating the risk of ATM Logical and Malware Attacks, Setting up Lines of Defence (Mitigación De Los Riesgos Y Establecimiento De Líneas De Defensa)
  3. Identifying and responding  to Logical and Malware Attacks (Identificación Y Respuesta Frente A Ataques Lógicos A Cajeros Automáticos)

This new version provides clearer definitions and greater clarity of the criminal methods and techniques encountered in these attacks, and more detailed recommendations on how to mount a robust and effective response to them.

Circulation of the document is restricted to Law Enforcement and to the banking and payments industry, which includes EAST Members (National and Associate).