Viewpoint: Do you know what to do with a stained banknote?

In an EAST website research poll that ran from January to April 2016 67% of respondents stated that they do know what to do with a stained banknote, 6% don’t and 27% are not sure.

On this website EAST provides guidance as to what action you should take if a stained banknote is offered to you or comes into your possession. The action required varies from country to country, as does the legal status of a stained banknote.  The poll results can be seen in the chart below.

EAST Poll Jan-Apr 16
To deter crime, money dispensed by ATMs is increasingly protected by Intelligent Banknote Neutralisation Systems (IBNS).  These systems activate in the event of a robbery or theft, and stain the banknotes (typically red, a purple variant or green).  Stained banknotes are removed from circulation by National Central Banks, but retailers and members of the general public should be aware that if they receive a stained banknote, it is almost certainly a stolen banknote, and should not be accepted.

Image shows banknotes stained with dye

The current website research poll, which closes at the end of August, is on payment security when using mobile phones to pay for goods and services and asks the question – ‘Are you satisfied your payment details are safe when buying goods or services using your mobile phone?’  To take it, and to see all past results, visit the ATM Research Page on this website, or click on the button below.

VIEWPOINT: ATM Fraud

ATM Security2In an EAST website research poll that ran from September to December 2014 respondents were asked the question ‘What do you feel is the biggest fraud risk to the ATM channel over the next few years?’

52% chose malware, 37% voted for card skimming, 4% for cash trapping, 3% for card trapping and 3% for social engineering.

EAST Poll Sep to Dec 14

Malware is an emerging fraud trend for the ATM channel. EAST has been reporting European ATM fraud statistics since 2004. Over the past decade we have seen fraud trends change, particularly since the EMV (Chip and PIN) roll out commenced. Most recently we have seen a shift from hi-tech skimming to lo-tech card and cash trapping. Our next European ATM Crime report, covering the full year 2014, is scheduled for publication in April 2015.

You can see some of our ATM Fraud definitions on this website. We define ATM Malware as either ‘cash out/jackpotting’ or ‘card and Pin compromise’ and a definition for social engineering is ‘the clever manipulation of the human tendency to trust’.

The current website research poll is on cardholder awareness and asks the question – ‘How often do you see fraud warnings and fraud prevention messages displayed on ATMs in your country?’ To take it, and to see all past results, visit the ATM Research Page on this website, or click on the button below.