Message from the Executive Director

The end of another busy year is almost upon us.  On behalf of the EAST Board I would like to thank everyone who has contributed towards the continued success of EAST this year – and it has been a very busy year.  In June we changed our name to become the European Association for Secure Transactions, the culmination of many discussions held by our Board and National Members, and positioning EAST to continue to be able to support the needs of our members in the fast changing payments landscape.  The announcement was made at our Third EAST FCS Forum in The Hague.  This well-attended event, the best yet, also featured two new interactive workshops run by EAST EGAF and EAST EGAP.

We held National Member meetings in Oslo in February (our 41st Meeting hosted by Bits AS), in The Hague in June (our 42nd Meeting hosted by Europol) and in Edinburgh in October (our 43rd Meeting hosted by the LINK Scheme).  In January Halo BCA joined EAST as a new National Member for Indonesia and in April Banorte IXE joined EAST as a new National Member for Mexico

The EAST Expert Group on All Terminal Fraud (EGAF), chaired by Otto de Jong, held three meetings in January, May and September, all hosted by ING in Amsterdam.  EGAF updated its guidelines on standardising terminology for locations of Card Data Compromise (CDC) devices at ATMs and also the definitions used to report and classify ATM fraud.  Law Enforcement participation is from Europol, the US Secret Service, the BKA and the French Gendarmerie (IRCGN).

The EAST Expert Group on ATM and ATS Physical Attacks (EGAP), chaired by Graham Mott, held two meetings in March and September, both in The Hague, one hosted by Europol and the other by the LINK Scheme.  Law Enforcement participation in this group is increasing with LEAs from 8 different countries participating, in addition to Europol.

The EAST Payments Task Force (EPTF), chaired by Rui Carvalho, held its first face-to-face meeting in April and its second meeting last month.  Both were hosted by the BPFI in Dublin.  This group will add value to the payments industry by using the unique and extensive EAST National Member platform and Associate Member network to provide information and outputs that are not currently available elsewhere.  Law Enforcement participation is from Europol and the US Secret Service.

In addition to the work of the above groups, we supported Law Enforcement during the year by presenting at:  the Europol Training on Payment Card Forensics; an INTERPOL event focussed on countering Cyber and Financial Crimes; Europol’s 4th Strategic Payment Card Fraud meeting in Asia; and Europol’s first combined Strategic Payment Card Fraud Meeting with representatives from Asia-Pacific, Europe and Latin America.

We took part in the 5th Europol-INTERPOL Cybercrime Conference and formalised a relationship with ASEANAPOL, another step forward in addressing the consequences of the spread of the activities of organised criminal groups across regions and globally.

We also presented at the following private sector events: the MasterCard Global Risk Leadership Conference – Europe, the NCR Fraud & Security Summit, the Third Latin America Security Forum, and the General Assembly of Vigie Billet.

EAST continues to keep abreast of the latest fraud trends and crime information, publishing our European Payment Terminal Crime Reports and European Fraud Updates.  Our thanks again go out to all the people and organisations that have shared information for the above, and for EAST Fraud Alerts (41 sent out this year to date), and EAST ATM Physical Attack Alerts (12 sent out this year to date).  Our first Payment Alert is expected to be published shortly.

EAST Associate Membership continues to grow.  We now have 192 Associate Member organisations from 52 countries and territories.  This membership category is open for worldwide application to all Banks, Law Enforcement (free membership available), and other approved ATM Stakeholder organisations.

Wherever you are reading this I would like to wish you a wonderful festive break and a very happy New Year!

Kind regards

Lachlan

 

3rd EAST FCS Forum – the most successful yet!

EAST FCS ForumThe sun has set on another successful EAST Financial Crime & Security (FCS) Forum which was held for the second time at the Grand Hotel Amrâth Kurhaus, in Scheveningen, The Hague. Feedback from delegates has been hugely positive.  This year marked a new format which included plenary sessions covering expert information from global regions: Asia-Pacific (ASEAN), Latin America, USA, Russia and Europe. 19 expert speakers travelled from 14 countries around the world to share their knowledge of ATM crime prevention.

In addition an afternoon of breakout sessions was held covering topics related to ATM and payment terminal fraud, and to ATM physical attacks.

Networking opportunities were abundant – a welcome cocktail the evening before the event, ensured all delegates were comfortable to kick off the Forum having met with their peers in a relaxed environment. Exhibitors enjoyed increased traffic through the exhibition hall, giving demos to attendees during coffee breaks, lunch and demonstration sessions.

 

Day One of the EAST FCS Forum opened with keynote speaker Steven Wilson, Head of the Europol Cyber Crime Centre (EC3) who spoke about the multi-faceted approach to countering cybercrime and the success of public private partnerships, especially the cooperation between EC3, non-EU States and EAST members.

Lachlan Gunn, Executive Director EAST, provided relevant statistics from the EAST European ATM Crime Report. He also announced a name change for EAST which is now the European Association for Secure Transactions. A milestone for EAST which has mainly focused on issues facing the ATM industry thus far, but which will now look at all threats against payment terminals (ATM, SST and POS), as well the security of payments and transactions.

Lachlan was followed by presenters from ASEANAPOL, the US Secret Service, the Russian Mastercard Members Association, and from the Latin American Association of Operators Electronic Funds Transfer and Information Services (ATEFI), who all gave the audience the most current information on activity in their regions.

In the afternoon breakout sessions Otto de Jong, EAST EGAF Chair, led discussions which covered R&D by fraudsters on EMV and old school ATM Fraud, and Graham Mott, EAST EGAP Chair, facilitated discussions on banknote degradation, physical attack types and countermeasures and traditional attacks.

The day closed out nicely with a BBQ by the beach!

Day Two kicked off with Group-IB providing an overview on the evolution of logical attacks on financial institutions. This was followed by a case study on Black Box attacks from NCR Czech Republic and an update from ING Netherlands on the evolution of gas and solid explosive attacks. There was a case study on countering such explosive attacks from the UK’s West Midlands Regional Organised Crime Unit, and the final talk of the day came from Rui Carvalho, Development Director EAST, who is building the EAST Payments Task Force and provided an overview on current and future activities for EAST.

In her closing address, conference Chairman Úna Dillon, Development Director of EAST, summarised the two-day conference by noting the importance of cross-border public-private sector cooperation in the fight against financial crime – stressing the need for private sector industry stakeholders to collaborate with law-enforcement agencies. She added that whilst EAST delivered the conference, the people charged with building the event are also deeply involved in the collaborative work already going on. Their ‘on-the-ground’ involvement means the EAST FCS Forum agenda will always be relevant and current.

This 3rd EAST FCS Forum has proven to be a successful platform in bringing together the perfect mix of banking representatives, security experts, law enforcement, payments associations, government agencies and many other stakeholders in the ATM and payment crime prevention sector  –  the dialogue and learning from  across Europe, the USA, Latin America, Russia and Asia-Pacific will no doubt help all participants to better detect and prevent current and future financial crime threats.

The event could not have taken place without the support of sponsors, exhibitors, speakers and delegates. EAST hugely appreciates the participation of all who took part and thanks everyone for their contribution to making the event a success.

Overall sponsor of the EAST FCS Forum 2017 was 3SI Security Systems.

Other sponsors and exhibitors included, the ATM Security Association, ACG, BVK, GMV, MIB, Startech Ltd. and TMD Security.

Have you secured your Hotel room for EAST FCS 2017? Only 30 rooms left

The EAST Financial Crime and Security Forum (EAST FCS 2017) will take place on 8th/9th June 2017 at the magnificent Grand Hotel Amrâth Kurhaus, one of the most important landmarks in The Hague.

Kurhaus Hotel EAST FCS 2017

The Hotel is located at the beating heart of The Hague and dates back almost 200 years, to the year 1818, when Jacob Pronk opened a bathing establishment. The modestly sized wooden building had four rooms, each fitted with a bath tub.  These tubs were filled with cold or heated seawater, bathing in these tubs was said to have a healing effect.  Those with a more adventurous spirit could also opt for a more direct treatment.  Pronk owned two carriages that were used to drive guests into the breakers.

The bathing resort was so successful, that in 1826 it was replaced by a stone building, this bathing house was owned by the local government. Here, guests could find hotel rooms, a library, a billiards room, dining rooms and bathing facilities.

EAST FCS 2017 has secured limited accommodation for those attending the event in June.  Only 30 rooms remain at the preferential conference rate.  If you are planning to attend sign up now to secure your room.

Who is attending?

The conference will have over 150 delegates, responsible for ATM security strategy, fraud prevention, security and generally anyone with an interest in improving their overall understanding of ATM and Payment Card fraud and countermeasures including:

  • EAST National Members
  • EAST Associate Members
  • Law Enforcement & Intelligence Services
  • Banks and ATM Deployers
  • Payment Service Providers, Transaction Processors, Card Brands
  • ATM & security equipment manufacturers and vendors
  • Other stakeholders

Benefits of Attending

  • A unique opportunity to hear about the latest threats and other intelligence from Europe, Russia, the United States, Latin America and Asia-Pacific.
  • An agenda set by ATM and terminal deployers.
  • A structured way to gain practical knowledge of what is being done to combat emerging threats. In addition to focus in the main plenary session on the key threats (for both ATM related fraud and ATM related physical attacks) identified by EAST there will be two concurrent breakout sessions:
  • This is the only event of its kind in Europe. A unique opportunity to network with peers and share experiences.

Book now to ensure you don’t miss this great opportunity to attend what has already been hailed as an “excellent event for helping to make a difference in the area of financial crime prevention”.

Don’t miss the early registration discount for EAST FCS 2017

EAST FCS 2017

Registration is underway for the EAST Financial Crime & Security 2017 conference (EAST FCS 2017) which takes place at the Grand Hotel Amrâth Kurhaus in Scheveningen, The Hague, Netherlands on 8th / 9th June 2017.

This year the aim is to increase the networking opportunities as well as to provide the most up to date information on ATM security threats, fraud trends, solutions, best practices and the benefits of collaboration with local law enforcement agencies. We will also run several workshops where you can brainstorm together with senior executives from across the globe.

EAST FCS 2015 DelegatesWe have gathered some of the best known and expert speakers from all over the world including from Interpol (Asia), ATEFI (La Asociación Latinoamericana de Operadores de Servicios de Transferencia Electrónica de Fondos e Información   / The Latin American Association of Operators of Electronic Funds Transfer and Information Services), Banorte, U.S. Secret Service, MMA Russia, Citbank plus our esteemed colleagues who chair the EAST Expert Groups on Physical Attacks and Fraud; and many more. A fantastic line-up with plenty of time between sessions to meet with industry peers to discuss shared interests.

Places are limited so be sure to get in before the early bird discount deadline ends on 16th January 2017. To avoid missing out on your place at this prestigious industry event find our registration page here.

If you plan to stay at the venue, be sure to book the hotel during your FCS registration. We have negotiated an excellent rate with the Kurhaus which can be obtained by using the code E16ATM10ST16 under the ‘Group Code’ option on the hotel’s booking page.

This year we have also introduced a networking gala dinner. For only €30 on top of your registration fee, this is a great opportunity to build your network and grow your collection of global contacts. It takes place after Day One, on the evening of 8th June. The hotel promises an excellent dining experience and possibly even a table or two outside, weather permitting!

For relevant solution providers we have a few remaining sponsorship opportunities available. See here for more details on the best ways to reach your target market at this event.

For more overall details on EAST FCS 2017, please see the event’s page on our website.

Registration for EAST FCS 2017 Now Open

 

east-fcs-banner

Delegate registration for the EAST Financial Crime and Security (FCS) Forum 2017 has now opened! The conference, which will take place on 8th and 9th June 2017, will be held in the Netherlands at the Grand Hotel Amrâth Kurhaus (see below) in Scheveningen, the popular seaside resort which is located in The Hague. Rooms will be available at a special rate.

Book early to secure your place at EAST FCS 2017. Places are limited and registration priority will be given to EAST Members, National and Associate.

The Kurhaus Hotel  Hotel Amrath Kurhaus

EAST and ATEFI Join Forces in the Global Fight against Payment Crime

ATEFI LogoEAST has joined forces with the Latin American Association of Operators Electronic Funds Transfer and Information Services (ATEFI) in order to further strengthen cross border cooperation in combating all types of payment crime including payment card fraud, hi-tech crime and ATM cyber and physical attacks.

The groups first engaged when ATEFI presented at the inaugural EAST Financial Crime and Security Forum (EAST FCS) in The Hague in June 2013 where ATEFI representatives Orlando Garcia, Executive Director, ATEFI (Panama) and Pablo Carretino, Head of Risk & Security, Banelco (Argentina) presented the ‘Fraud Situation in Latin America’.

EAST reciprocated by presenting at the first annual Latin American Forum on Security in Payment Systems in Paraguay last November, hosted by Oscar Castellano, ATEFI. Úna Dillon, EAST Development Director, shared information and data on payment crime activities affecting EAST members in Europe and around the world. The two organisations have been working together since then.

EAST Associate Members - badgeEAST Executive Director, Lachlan Gunn, said: “EAST is pleased to increase its global reach through cooperation with ATEFI, creating a greater network for combating the threats of payment crime. Today, to further strengthen the relationship, the two organisations agreed to mutual Associate Membership in order to facilitate the sharing of information on crimes affecting the payments industry and to help identify global threats…”

Mutual Associate Membership allows EAST and ATEFI to exchange strategic data and other non-operational information.

Thanks to all participants for making EAST FCS 2015 a success!

There was a full turnout at the EAST Financial Crime & Security (FCS) Forum 2015, held at the Grand Hotel Amrâth Kurhaus, Scheveningen in the Hague and feedback thus far has been enormously positive.

EAST FCS 2015 - 3 (1)The EAST team would like to thank all who attended EAST FCS 2015 and who helped to make the conference such a huge success! The event was overbooked several weeks in advance but the venue was happy to provide more space for the extra seating to squeeze in the extra participants.

Here is what a couple of delegates had to say about the event:

EAST FCS 2015 - 4 (1)“It was remarkable! The most important thing for any event – atmosphere – was great! It allowed everybody to contact and to get actual information. Balance between presentation time and live networking was perfect.” – Ukraine.

“It was a very interesting program, and the facilities were just great. I would not mind getting back there in two years.” – Norway.

If you did not have a chance to attend this year’s conference the next one is scheduled to take place in June 2017. In the meantime, keep an eye on the EAST website, Facebook page, on LinkedIn or follow us on Twitter to keep abreast of all EAST activities and news on the next open event.

EAST FCS 2015 - 2 (1)In her closing address, conference Chairman Úna Dillon, Development Director of EAST, summarised the two-day conference by noting the importance for industry to collaborate with law-enforcement. A number of case studies were provided during the event showing proof of the benefits both police and financial institutions gain from working together to fight crime.

One of EAST’s missions is to build strong relationships between police forces including, and especially, Europol (with which EAST signed an MOU during the week of the conference) and the financial services industry which is continuously under attack by every level of criminal; from on-the-street payment card theft to organised cybercrime.

This EAST FCS Forum, the second thus far, has proven to be a successful platform in bringing together the perfect mix of banking representatives, security experts, police, payments associations, government agencies and many other stakeholders in the ATM crime prevention sector  –  the dialogue and learning from right across Europe, the U.S. and South America will no doubt help all participants to better detect and prevent ATM Crime going forward.

EAST would like to thank our partners again without whom this conference would not have been possible at all. Our deepest appreciation to Liquid Nexxus, co-organisers of EAST FCS 2015 and to our sponsors BVK, Cyttek Group, CSPtec, Damage Control, Fortconsult, GMV, TMD Security and the ATM Security Association.

We appreciated very much the speakers who provided such meaningful content. Speakers came from 12 different countries, some traveling more than 5,000 miles to share their knowledge and enthusiasm for ATM crime prevention.

EAST is currently processing the feedback received from this event in an effort to ensure the next forum suits everyone’s needs, on every level. We hope to see you all at the next EAST FCS Forum – EAST FCS 2017!

EAST FCS 2015 - 5 (1)

EAST and Europol strengthen their partnership

EAST Europol MoUToday, Europol’s European Cybercrime Centre (EC3) signed a Memorandum of Understanding (MoU) with EAST in order to further strengthen the cooperation in combating all types of payment crime, including card-not-present fraud, card present fraud, hi-technology crime, as well as ATM malware and physical attacks.  The MoU allows Europol and EAST to exchange strategic data and other non-operational information.

The MoU was signed during the 36th EAST Meeting of National Members at Europol’s Headquarters in the Hague in the presence of all those attending.  EAST holds three such meetings annually and the June meeting each year is hosted by Europol at EC3.

Europol’s Deputy Director of Operations, Wil van Gemert, said: “Europol’s EC3 is pleased to further increase the cooperation with EAST, creating further capacity to combat the threats of payment crime. We look forward to a continued engagement and cooperation with EAST and its stakeholders combating new payment industry threats”

“Europol attended our inaugural meeting in February 2004 and we have been working closely together since then,” said Lachlan Gunn, EAST Executive Director. “The signing of this agreement further strengthens this relationship. Over the past 11 years ATM related payment card fraud has been the major fraud issue faced by many of our National Members, but logical and malware attacks are now recognised as an increasing threat. Our National Members represent 31 countries, with a total of 655,398 ATMs, and our working relationship with the European Cybercrime Centre is of great strategic importance to both the public and private sector.”

Europol recognises the severity of the threat presented by ATM logical and malware attacks and has prepared guidelines regarding this threat to ATMs. The production of this document has been coordinated by the EAST Expert Group on ATM Fraud (EGAF), and is a first of its kind. “The Guidance and recommendations regarding logical attacks on ATMs” which covers also ATM malware attacks, will be officially released tomorrow at the 2nd EAST Financial Crime & Security (FCS) Forum on 11-12 June 2015, at which Europol will be delivering a keynote presentation. It is also a great example of a coordinated central response from both Law Enforcement and the industry to fighting ATM malware threats in an effort to respond much more quickly than was the case with the card skimming threat when it first materialised.

The first ATM malware incidents were reported in Western Europe in 2014. According to EAST statistics, these were ‘cash out’ or ‘jackpotting’ attacks,. In 2014 51 such incidents were reported, with significant related losses. The release of this document will be restricted to Law Enforcement and the payment/banking industry only.

Attend EAST FCS 2015 to see how 3D printing can help validate anti-skimming technology

images0QVOEJP3Join us at the EAST Financial Crime and Security Forum (EAST FCS 2015) in The Hague, The Netherlands, on 11-12 June 2015, where anti-fraud professionals from across the world will come together to share knowledge and expertise on financial crime prevention and detection.

This month we are delighted to announce that Dave O’Reilly, Chief Technologist at FTR Solutions, will be one of one of our key speakers at the event. He will provide an exciting demonstration showing how 3D printing can help validate the effectiveness of anti-skimming technologies.

During EAST FCS 2015 Dave will use a 3D printer to help validate the effectiveness of anti-skimming technologies. There are many anti-skimming technologies available, operating on different principles, with various degrees of effectiveness against different attacks. Financial institutions therefore require validation of their anti-skimming technology choices to ensure they are sufficiently protected against known and emerging skimming techniques and to understand their residual risk. This practical presentation will describe the use of 3D printing as a tool to develop a process for reliable, reproducible, evidence-based validation of the effectiveness of anti-skimming technologies.

About Dave O’Reilly

Dave O Reilly - webDave has been active in information security, high tech crime and technology based financial crime for more than fifteen years. He has provided expert witness statements to An Gárda Síochána (the Irish national police force) in various cyber and card fraud matters. His work also includes development of industry-wide cybercrime statistics, coordinated malware analysis and the development of coordinated incident response exercises for the banking sector.

He is an advisor to the Council of Europe on various cybercrime matters, including use of the Internet for money laundering purposes and developing strategies for law enforcement and judicial cybercrime capacity building and recently conducting a data protection audit of Facebook by performing all of the technical analysis involved in the audit.

Who Is Attending?

Conference attendees-webOver 150 delegates will attend EAST FCS 2015 from ATM networks, banks, law enforcement, vendors, and EAST national and associate members.

Book soon to ensure you don’t miss this great opportunity to attend what has already been hailed as an “excellent event for helping to make a difference in the area of financial crime prevention”. Places are limited and registration priority will be given to EAST Members, National and Associate.

There are a couple of sponsor slots still available, so if you are in the business of ATM crime prevention and wish to take a space alongside a key audience, see our sponsorship brochure for details.

Don’t miss this key event which be held at the Grand Hotel Amrâth Kurhaus, located in the popular seaside resort of Scheveningen in The Hague.

Places going fast for EAST FCS 2015. Register now to secure your seat at the event

The Kurhaus HotelDelegate registration for the EAST Financial Crime and Security (FCS) Forum 2015 is gaining momentum. Those already signed up include law-enforcement representatives from around the world, global heads of fraud for international banks, security experts; and many more. The conference takes place on the 11th and 12th of June this year at the Grand Hotel Amrâth Kurhaus in Scheveningen, the popular seaside resort located in The Hague.

Who is attending?

Conference attendees-webOver 150 delegates will attend from ATM networks, banks, law enforcement, vendors, and EAST national and associate members.

Book soon to ensure you don’t miss this great opportunity to attend what has already been hailed as an “excellent event for helping to make a difference in the area of financial crime prevention”. Places are limited and registration priority will be given to EAST Members, National and Associate

There are a couple of sponsor slots still available, so if you are in the business of ATM crime prevention and wish to take a space alongside a key audience, see our sponsorship brochure for details.