EAST presents at INTERPOL Dialogue

EAST presents at INTERPOL DialogueOn 13th July 2017 Otto de Jong from ING Netherlands and chair of the EAST Expert Group on All Terminal Fraud (EGAF) attended and presented at the INTERPOL event Countering Cyber and Financial Crimes: A High-level Dialogue for a New Governance Architecture in Lyon, France.

Otto de Jong (second from right in the picture) gave an overview of EAST and covered ATM Crime and Card Fraud rising threats from the perspective of the private sector.

Nearly 190 representatives from law enforcement, financial, telecommunications and Internet sectors discussed cyber-enabled fraud issues and recommendations aimed at streamlining the global response in the face of escalating cyber and financial crime threats.

153 detained for ticket fraud following Global Airport Action Days (GAAD)

GAAD control room153 individuals have been detained following the sixth Global Airport Action Days (GAAD) major international law enforcement operation targeting airline fraudsters. The individuals are suspected of flying using airline tickets purchased with stolen, compromised or fake credit card details.

From 6 to 8 June 2017, 64 countries, 84 airlines and eight online travel agencies worked jointly with law enforcement officers to carry out operational actions in 230 airports across the world.

During the operation, 312 suspicious transactions were reported. As a result, 153 people were detained, denied boarding, questioned by police and criminally charged; several investigations are ongoing.

During the actions, new modi operandi were identified as being used by organised crime networks to gain access to transit areas in airports in order to facilitate illegal immigration and drug trafficking.

GAAD checksSince many individuals use credit cards and fake identification documents to facilitate illegal immigration, Europol’s European Migrant Smuggling Centre (EMSC) joined this year’s GAAD to provide better support to EU Member States and partners for fighting human smuggling networks. Europol specialists and analysts equipped with special technical equipment were deployed to several European airports.

Representatives from airlines, online travel agencies, payment card companies, Perseuss, and the International Air Transport Association (IATA), worked together with experts from Europol’s European Cybercrime Centre (EC3) to identify suspicious transactions and provide confirmation to law enforcement officers deployed in the airports.

GAAD was coordinated from operational centres at Europol in the Netherlands, INTERPOL Global Complex for Innovation in Singapore, NCFTA in the U.S., and Ameripol in Bogota. GAAD was also supported by UNODC (AIRCOP for Africa), the Latin American and Caribbean Intelligence Police Community (CLACIP), Canadian and US law enforcement agencies.

Law enforcement is now tackling this international phenomenon on a daily basis in close cooperation with the private sector. This has enhanced trust between all involved parties and will continue to inflict damage to the criminals involved in airline ticket fraud.

For more information visit the Europol website

Message from the Executive Director

Another year is almost over.  On behalf of the Board I would like to thank all those who have worked so hard to provide information, time and resources to help us to meet our targets and objectives.  Some of the highlights are as follows:

EAST National Members - badgeWe held National Member meetings in Stockholm in February (our 38th Meeting co-hosted by Bankomat AB and the Pan-Nordic Card Association), in The Hague in June (our 39th Meeting hosted by Europol) and in Bucharest in October (our 40th Meeting hosted by the Romanian Banking Association – ARB).  In January The Polish Bank Association (ZBP) joined EAST as the new National Member for Poland, taking over from Bank Zachodni WBK.
The EAST Expert Group on ATM Fraud - Logo

The EAST Expert Group on ATM Fraud (EGAF), chaired by Otto de Jong, held three meetings in January, May and September, all hosted by ING in Amsterdam.  EGAF members assisted Europol to translate the co-produced document ‘Guidance & recommendations regarding logical attacks on ATMs’ into German, Italian and Spanish.

The EAST Expert Group on ATM Physical Attacks - LogoThe EAST Expert Group on ATM Physical Attacks (EGAP), chaired by Graham Mott, held two meetings in March and September, both hosted by the LINK Scheme in London.  In February EGAP published a document entitled ‘ATM Physical Security Guidelines’ and in October a document with lists of the Manufacturers of ATM Protective devices.

The EAST Payments Task Force (EPTF), chaired by Rui Carvalho, continues to come together.  EAST has expanded its remit beyond ATMs to include all terminal types and the EAST focus is increasingly moving to Card Not Present (CNP) fraud issues which continue to rise.  A series of teleconferences have been held and the first face-to-face meeting is planned for 2017.

In March EAST supported Europol and represented the private sector at the Second Strategic Meeting on Payment Card Fraud (PCF) in Kuala Lumpur, Malaysia.  I participated in this two day meeting which was co-organised with ASEANAPOL, with the cooperation of INTERPOL and the support of the Romanian National Police and the Royal Malaysian Police.

In May EAST joined forces with the Latin American Association of Operators Electronic Funds Transfer and Information Services (ATEFI) in order to further strengthen cross border cooperation in combating all types of payment crime including payment card fraud, hi-tech crime and ATM cyber and physical attacks.

In June Úna Dillon presented at the 2nd Europol Training Course on Payment Card Fraud Forensics and Investigations, which was held at the National Spanish Police Academy, Ávila, Spain, and at the 37th member meeting of the European Association of Payment Service Providers for Merchants (EPSM), which was held in Dublin, Ireland.

In August Rui Carvalho presented at the SAS Fraud & Security Intelligence Customer Connect event held in the USA at the SAS World Headquarters in Cary, North Carolina.    .

In December I presented on behalf of the private sector at the Third Strategic Meeting on Payment Card Fraud (PCF) organised by Europol in Bangkok, Thailand.  The event was co-organised with ASEANAPOL and INTERPOL with the support of the Romanian National Police and the Royal Thai Police, and was hosted by the Electronic Transactions Development Agency (ETDA), and the Ministry of Digital Economy and Society.

EAST continues to keep abreast of the latest fraud trends and crime information, publishing our European ATM Crime Reports and European Fraud Updates.  Our thanks go out to all the people and organisations that have shared information for the above, and for EAST ATM Fraud Alerts (49 sent out this year to date), and EAST ATM Physical Attack Alerts (3 sent out this year to date).

EAST Associate Members - badgeEAST Associate Membership continues to grow  both numerically and geographically.  We currently have 168 Associate Member organisations from 51 countries and territories. This membership category is open for worldwide application to all Banks, Law Enforcement (free membership available), and other approved ATM Stakeholder organisations

Lastly, registration is now open for our third Financial Crime and Security (FCS) Forum, EAST FCS 2017, which will be held on 8th/9th June 2017 in The Hague.  This event has an exciting new format which will include breakout sessions hosted by both EGAF and EGAP.  As I write early-bird registration discounts are still available.  It would be wonderful to meet you there.

On behalf of EAST, I would like to wish all readers a wonderful festive break and a very happy and fulfilling New Year.

Kind regards

Lachlan

Don’t miss the early registration discount for EAST FCS 2017

EAST FCS 2017

Registration is underway for the EAST Financial Crime & Security 2017 conference (EAST FCS 2017) which takes place at the Grand Hotel Amrâth Kurhaus in Scheveningen, The Hague, Netherlands on 8th / 9th June 2017.

This year the aim is to increase the networking opportunities as well as to provide the most up to date information on ATM security threats, fraud trends, solutions, best practices and the benefits of collaboration with local law enforcement agencies. We will also run several workshops where you can brainstorm together with senior executives from across the globe.

EAST FCS 2015 DelegatesWe have gathered some of the best known and expert speakers from all over the world including from Interpol (Asia), ATEFI (La Asociación Latinoamericana de Operadores de Servicios de Transferencia Electrónica de Fondos e Información   / The Latin American Association of Operators of Electronic Funds Transfer and Information Services), Banorte, U.S. Secret Service, MMA Russia, Citbank plus our esteemed colleagues who chair the EAST Expert Groups on Physical Attacks and Fraud; and many more. A fantastic line-up with plenty of time between sessions to meet with industry peers to discuss shared interests.

Places are limited so be sure to get in before the early bird discount deadline ends on 16th January 2017. To avoid missing out on your place at this prestigious industry event find our registration page here.

If you plan to stay at the venue, be sure to book the hotel during your FCS registration. We have negotiated an excellent rate with the Kurhaus which can be obtained by using the code E16ATM10ST16 under the ‘Group Code’ option on the hotel’s booking page.

This year we have also introduced a networking gala dinner. For only €30 on top of your registration fee, this is a great opportunity to build your network and grow your collection of global contacts. It takes place after Day One, on the evening of 8th June. The hotel promises an excellent dining experience and possibly even a table or two outside, weather permitting!

For relevant solution providers we have a few remaining sponsorship opportunities available. See here for more details on the best ways to reach your target market at this event.

For more overall details on EAST FCS 2017, please see the event’s page on our website.

Second Strategic Meeting on Payment Card Fraud

Second Strategic Meeting on Payment Card FraudEAST represented the private sector at the Second Strategic Meeting on Payment Card Fraud (PCF) in Kuala Lumpur, Malaysia.

This event which was organised by Europol’s European Cybercrime Centre (EC3) on 22-23 March 2016, provided the law enforcement community with a comprehensive overview of the ATM fraud and its migration to Asia.  The event was co-organised with ASEANAPOL, with the cooperation of INTERPOL and the support of the Romanian National Police and the Royal Malaysian Police.

This two-day meeting brought together 25 law enforcement officers from EU Member States (Bulgaria, Germany, Greece, Romania and the UK) with their counterparts from the ASEANAPOL community (including Brunei, Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam) to discuss cooperation in preventing and combating this type of crime.

Opening Ceremony 2EAST Executive Director Lachlan Gunn gave an overview of the European ATM Fraud situation and the problem caused by increasing losses in the ASEAN region.

The aim of the event was to increase awareness among experts about all types of non-cash means of payment, including card skimming, ATM malware, internet fraud and eCommerce fraud.  New and unreported modus operandi recently detected by different investigative units were shared between experts and cases involving European criminals active in Asia were discussed,  resulting in the elaboration of operational plans for coordinated actions in a close future.  

In November 2015 EAST supported the First Strategic Meeting on Payment Card Fraud which was held in the INTERPOL Global Complex for Innovation (IGCI) and was co-hosted by Europol and INTERPOL with the financial support of the Romanian authorities.

In October 2015 EAST participated in a two-day meeting in Bogota (Colombia) to discuss payment card fraud overseas and money withdrawals in Latin America.

 

 

Message from the Executive Director

lgunnAnother year draws to a close and it has been a very busy one for EAST.  On behalf of the Board I would like to thank all those who have worked so hard to provide information, time and resources to help us to meet our targets and objectives.  Some of the highlights are as follows:

EAST National Members - badgeWe held National Member meetings in Rome in February (hosted by Consorzio BANCOMAT), in The Hague in June (hosted by Europol) and in London in October (hosted by the LINK Scheme).  During 2015 we welcomed five new National Members representing South Africa (South Africa Banking Risk Information Centre – SABRIC), Serbia (Chamber of Commerce and Industry of Serbia – CCIS), Turkey (Bankalararasi Kart Merkezi A.S. – BKM), the United States (Citi Security & Investigative Services -CSIS) and Brazil (Tecnologia Bancaria S/A).

The EAST Expert Group on ATM Fraud - LogoThe EAST Expert Group on ATM Fraud (EGAF), chaired by Otto de Jong, held three meetings in January, May and September, all hosted by ING in Amsterdam.  In June EGAF produced guidelines for the Standardisation of Terminology for Locations of Card Data Compromise devices at ATMs and assisted Europol to produce Guidance & recommendations regarding logical attacks on ATMs.

The EAST Expert Group on ATM Physical Attacks - LogoThe EAST Expert Group on ATM Physical Attacks (EGAP), chaired by Graham Mott, held two meetings in March and September, both hosted by the LINK Scheme in London.  In September we sent out our first EAST ATM Physical Attack Alert in a format agreed by EGAP.

EAST Europol MoUIn June Europol’s European Cybercrime Centre (EC3) signed a Memorandum of Understanding with EAST in order to further strengthen a working partnership that has been in place since the first EAST meeting took place in February 2004 .

EAST FCS 2015 - 3 (1)In June we also held our second EAST FCS Forum in The Hague.  The event proved to be a successful platform in bringing together the perfect mix of banking representatives, security experts, police, payments associations, government agencies and many other stakeholders in the ATM crime prevention sector. It was planned and organised by EAST Development Director Úna Dillon, working with Liquid Nexxus, and will be followed by our third FCS Forum in June 2017.

Bogota PCF MeetingIn October EAST supported Europol at an International Payment Card Fraud Meeting in Colombia – Rui Carvalho, EAST Director and national representative for Portuguese National Member SIBs, participated in a two-day meeting in Bogota to discuss payment card fraud overseas and money withdrawals in Latin America.

Europol-Interpol- Event 1In November this support for Europol continued at an International Payment Card Fraud Meeting in Singapore. I participated in a two-day meeting that was held in the INTERPOL Global Complex for Innovation (IGCI) and was co-hosted by Europol and INTERPOL to discuss payment card fraud overseas and money withdrawals in the extended South East Asia region.

Una ATEFI 2Later in the month Úna Dillon presented the latest European Fraud Report to the first Annual Latin American Forum on Security in Payment Systems, held on 18th / 19th November 2015 in Asuncion, Paraguay.  The event was co-founded by ATEFI (Latin American Association of Operators Electronic Funds Transfer and Information Services) and Liquid Nexxus in order to raise awareness of payment-related crime in Latin America.

EAST - EUROPEAN FRAUD UPDATE 3 - 2015EAST continues to keep abreast of the latest fraud trends and crime information, publishing our European ATM Crime Reports and European Fraud Updates.  Our thanks go out to all the people and organisations that have shared information for the above, and for EAST ATM Fraud Alerts (27 sent out this year to date), and EAST ATM Physical Attack Alerts (2 sent out this year to date).

Seasons greetingsFinally, on behalf of EAST, I would like to wish all readers a wonderful festive break and a very happy and fulfilling New Year.

Kind regards

Lachlan

EAST participates in International Payment Card Fraud Meeting in Singapore

Europol-Interpol- Event 1EAST Executive Director Lachlan Gunn participated in a two-day meeting in Singapore to discuss payment card fraud overseas and money withdrawals in the extended South East Asia region.

The meeting, which took place on 11th and 12th November 2015, was held in the INTERPOL Global Complex for Innovation (IGCI) and was co-hosted by Europol and INTERPOL in cooperation with the newly appointed Europol Liaison Officer to IGCI, the assistance of the EU Delegation in Singapore and the financial support of the Romanian authorities.

The meeting participants were 18 experts from EU Member States (Bulgaria, France, Germany and Romania) and Asian partners including Indonesia, Philippines, Thailand and Vietnam as well as ASEANAPOL.  EAST provided the law enforcement community with a comprehensive overview of the situation as perceived by the Industry.

The aim of this event was to increase awareness among experts about card skimming and overseas money withdrawals modi operandi and good practices, and identify new logical attacks and ATM and point-of-sales terminals malware. The final objective is to tackle organised crime groups with a view to maintaining a high level of security in Europe as well as all over the world.

More information can be found on the Europol website.

Europol-Interpol-Event 2

 

EAST Attends Europol-Interpol Cybercrime Conference 2015

Europol-Interpol Cyberconf 2015Lachlan Gunn, EAST Executive Director, and Otto de Jong, Chair of the EAST Expert Group on ATM Fraud (EGAF), attended the Europol-Interpol Cybercrime Conference held at the European Cybercrime Centre (EC3) in The Hague.

Presentations on cybercrime threats were given by Europol (introducing the IOCTA 2015), Interpol, the Internet Security Industry and the Financial Sector. The tackling of ATM Malware was covered during this section. EAST has supported Europol with the production of ‘Guidance & recommendations regarding logical attacks on ATMs’.

Law Enforcement representatives from several countries highlighted exiting capabilities to fight cybercrime and an overview of international cooperation frameworks was given by various experts and then discussed by a panel.

Other topics included Cyber Security, fighting the abuse of Virtual Currencies and Cybercrime Evolution in Africa.