EAST FCS – Terminal Fraud Seminar

Open Event: Delegate places are limited.  Early registration is advised. REGISTRATION IS NOW OPEN.

EAST FCS – Terminal Fraud Seminar

This interactive event focuses on EAST EGAF – the 2018 event covered guidelines regarding logical attacks on ATMs and standardised Fraud Definitions.  An introduction to the Group was followed by a presentation of the latest EAST Fraud Statistics (H1 2018).  A session then focused on the evolution of cash-out/jackpotting attacks in Latin America, followed by a session highlighting Guidelines on how to counter them.  A perspective on card shimming in the UK was given, followed by a session on the importance of standardising fraud definitions.

EAST FCS - Terminal Fraud SeminarAttendance at EAST EGAF meetings is limited due to the size of the Group and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organisers.

Want to attend the 2019 Event?  REGISTRATION IS NOW OPEN..

Event Sponsor

Interested in being a sponsor for the 2019 event?  Contact our Events Team

ATM Physical Attacks in Europe on the increase

ATM physical attacksEAST has just published a European Payment Terminal Crime Report covering 2018 which reports that ATM physical attacks have risen for the fourth consecutive year.

ATM related physical attacks rose 27% when compared with 2017 (up from 3,584 to 4,549 incidents).  Within this total ATM explosive attacks (including explosive gas and solid explosive attacks) were down 3% (down from 1,081 to 1,052 incidents).  Explosive attacks remain a cause for concern as the number of countries reporting them has risen from ten in 2017 to eleven in 2018.  Such attacks result in extensive collateral damage and can pose a risk to life.

Losses due to ATM related physical attacks were €36 million, a 16% increase from the €31 million reported during 2017.  The average cash loss per explosive or gas attack is estimated at €17,103, the average cash loss for a robbery is estimated at €13,682 per incident and the average cash loss for a ram raid or burglary attack is estimated at €13,198.  These figures do not take into account collateral damage to equipment or buildings, which can be significant and often exceeds the value of the cash lost in successful attacks.

EAST Executive Director Lachlan Gunn said, “The success rate for solid explosive attacks is of particular concern – we estimate that the average cash loss per solid explosive attack is €27,065.  Such attacks continue to spread geographically with two countries reporting them for the first time in early 2019.  Our Expert Group on ATM and ATS Physical Attacks (EGAP) is actively monitoring the situation and provides a cross-border platform for the industry and law enforcement to share related intelligence and measures that can be taken to mitigate the risks.”

Payment terminal related fraud attacks fell 36% when compared with 2017 (down from 20,971 to 13,511 incidents).  This fall was mainly driven by a 26% decrease in card skimming incidents (down from 2,556 to 1,883 incidents) and by a 66% fall in transaction reversal fraud incidents (down from 14,098 to 4,843 incidents).

Losses due to payment terminal related fraud attacks fell 30% when compared with 2017 (down from €353 million to €247 million).  Within these totals international skimming losses fell by 27% (down from €280 million to €205 million) and domestic skimming losses were down 44% (from €64 million to €36 million).

A total of 157 ATM malware and logical attacks were reported, down from 192 in 2017, an 18% decrease.  156 of the attacks were logical attacks where equipment typically referred to as a ‘black box’ is used to send dispense commands directly to the ATM cash dispenser in order to cash-out the ATM.  Related losses were down 70%, from €1.52 million to €0.45 million.

A summary of the report statistics under the main headings is in the table below.

The full Crime Report is available to EAST Members (National and Associate)

2019 EAST FCS Seminars – Save The Date!

The 2019 EAST Financial Crime & Security (FCS) Seminars will be held on Wednesday 9th October 2019, at the Park Plaza, Victoria, London, UK.  Save the date!  Register now to get the Early Bird Registration Rate and save £100 on the Standard Registration Rate! (see current 2019 prices here)

Early Registration deadline – Monday 19th August 2019

Two concurrent seminars will be held:

To view last year’s EAST FCS programme and speakers or to check the venue details please visit our events website: www.east-events.org

These events will be co-located with RBR’s ATM & Cyber Security 2019 event, although separate registration is required.

FCS Seminars

47th EAST Meeting hosted by SIBS in Lisbon

The 47th Meeting of EAST National Members was hosted by SIBS at the SANA Metropolitan Hotel in Lisbon on 6th February 2019. National country crime updates were provided by 21 countries, and a global update by HSBC.  Topics covered included payment fraud and the evolution of payment technology, ATM malware and logical attacks, terminal related fraud attacks and ATM related physical attacks.

Presentations were also given by the EAST Payments Task Force (EPTF) and the EAST Expert Group on All Terminal Fraud (EGAF).  An update was given by the EAST Expert Group on ATM and ATS Physical Attacks (EGAP).

EAST Fraud Update 1-2019 will be produced in early March, based on the national country crime updates provided at the meeting.  EAST Fraud Updates are available on the EAST Website to EAST Members.

EAST Presents at ATEFI Forum on Security in Payment Systems

payment systemsEAST Development Director Rui Carvalho (pictured second from the right with Cristian Patti, Fernanda Romero and Oscar Castellano of ATEFI) presented an overview of Terminal Related Fraud and Transaction Fraud in Europe at the fourth Annual Latin American Forum on Security in Payment Systems, held on 24th / 25th October 2018 in Buenos Aires, Argentina.

The event was organised by ATEFI in order to raise awareness of payment-related crime in Latin America.  It focused on physical attacks and cyber threats to electronic payment systems in the region.  Over 180 people attended from:

  • Ministry of Security of the Province of Buenos Aires
  • Argentine Federal Police
  • AMERIPOL
  • Argentine Federal Administration of Public Revenues (AFIP)
  • Central Bank of the Argentine Republic (BCRA)
  • Compensating Chamber of the Argentine Republic (COELSA)
  • Office of the Prosecutor of the Government of the Province of Buenos Aires
  • Ministry of the Interior of Uruguay
  • European Association for Secure Transactions (EAST)
  • 12 ATEFI Member Networks from 10 regional countries: Brazil, Chile, Uruguay, Paraguay, Panama, Honduras, Guatemala, Ecuador, Colombia, Argentina
  • 22 Banks
  • Association of Banks of Argentina
  • Payment Card Schemes
  • Specialist Media Representatives

ATEFI is the Latin American Association of Operators Electronic Funds Transfer and Information Services and represents 20 ATM networks in 14 countries throughout Latin America.

In May 2016 EAST and ATEFI joined forces in order to further strengthen cross border cooperation in combating all types of payment crime including payment card fraud, hi-tech crime and ATM cyber and physical attacks.

EAST FCS Terminal Fraud Seminar 2018

terminal fraudAn EAST FCS Terminal Fraud Seminar was held on 10th October 2018 in London, co-located with RBRs ATM & Cyber Security 2018 Conference. The interactive and successful event focused on two key outputs of the EAST Expert Group on All Terminal Fraud (EGAF):

  • Guidelines regarding logical attacks on ATMs
  • Standardised fraud definitions

An introduction to EGAF by the Chair, Otto de Jong, was followed by a presentation by EAST’s Executive Director Lachlan Gunn, covering the latest EAST fraud statistics from the H1 2018 European Payment Terminal Crime Report. This highlighted that losses due to card fraud at payment terminals have fallen to the lowest level since 2005. Total losses of €107 million were reported and the decrease is primarily due to a fall in losses due to card skimming (down from €118 million to €104 million). Overall payment terminal related fraud incidents were down 43% (from 11,934 to 6,790). Within this total card skimming incidents were down 19% (from 1,221 to 985) and well below the peak of 5,743 incidents reported during the same period in 2010.

Juan Jesus Leon Cobos of GMV then covered the evolution of ‘Cash-out’/jackpotting attacks, sharing the latest trends from Latin America.  This was followed by a presentation from Tobias-Christian Wieloch of the European Cybercrime Centre (EC3) at Europol which focused on Europol’s published ‘Guidance & Recommendations regarding Logical & Malware Attacks on ATMs’, and an update to it that will soon be available.

Nick Webber, an independent forensic expert, then shared insights into card shimming and ‘wedge’ attacks, with a particular focus on the UK experience.

The final presentation came from Ben Birtwistle of the Royal Bank of Scotland and Claire Shufflebotham of TMD Security, who jointly covered the existing fraud definitions published by EAST, and steps being taken to update and simplify the definitions using graphics, as well as the addition of criminal benefits for each fraud type.  Otto de Jong then summarised the event and what would be taken forward for future discusson.

Attendance to the regular EAST EGAF work group meetings is limited and this event enabled active participation and input from a much wider pool of expertise.  Due to the positive response received from delegates, this Terminal Fraud Seminar is expected to be repeated in 2019.

More information on the event, which was sponsored by NCR, can be found on the EAST Events Website


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2018 EAST FCS Terminal Fraud Seminar Sponsor

 

 

EAST FCS – Terminal Fraud Seminar

Open Event: Delegate places are limited.  Early registration is advised.

EAST FCS – Terminal Fraud Seminar

This interactive event focuses on two key outputs of EAST EGAF – guidelines regarding logical attacks on ATMs and standardised Fraud Definitions.  An introduction to the Group will be followed by a presentation of the latest EAST Fraud Statistics (H1 2018).  A session will then focus on the evolution of cash-out/jackpotting attacks in Latin America, followed by a session highlighting Guidelines on how to counter them.  A perspective on card shimming in the UK will then be given, followed by a session on the importance of standardising fraud definitions. .

Attendance at EAST EGAF meetings is limited due to the size of the Group and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organisers.

See a preliminary programme

Want to attend?  Check prices and book your place

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Interested in Event Sponsorship?  Download the brochure

46th EAST Meeting hosted by LINK in London

EASTThe 46th Meeting of EAST National Members was hosted by the LINK scheme in London on 9th October 2018. National country crime updates were provided by 18 countries, and a global update by HSBC.  Topics covered included payment fraud and the evolution of payment technology, ATM malware and logical attacks, terminal related fraud attacks and ATM related physical attacks.

Europol gave a presentation which included information on the latest Internet Organised Crime Threat Assessment (IOCTA) 2018.

Presentations were also given by the EAST Expert Group on All Terminal Fraud (EGAF) and the EAST Expert Group on ATM and ATS Physical Attacks (EGAP).  An update was given by the EAST Payments Task Force (EPTF).

EAST Fraud Update 3-2018 will be produced later this month, based on the national country crime updates provided at the meeting.  EAST Fraud Updates are available on the EAST Website to EAST Members.

EAST EGAF holds 16th Meeting in Amsterdam

EGAFThe Sixteenth Meeting of the EAST Expert Group on All Terminal Fraud (EAST EGAF) took place on Wednesday 19th September 2018 at ING Domestic Bank in Amsterdam.

EAST EGAF is a regional expert group that focuses on regional and global payment terminal crime and fraud related issues, threats and counter-measures.

The meeting was chaired by Mr Otto de Jong and was attended by key representatives from Terminal Deployers, Terminal Vendors, Networks, Card Schemes, Security Equipment and Software Vendors, Law Enforcement and Forensic Analysts.

The Group, which meets three times a year in advance of each of the meetings of EAST National Members, enables in-depth and technical discussion to take place on Logical and Malware attacks, Card Skimming, Card Trapping, Cash Trapping and Transaction Reversal Fraud.

In addition EAST EGAF generates EAST Fraud Alerts for all EAST Members (National and Associate). In total 195 EAST Fraud Alerts have been issued, 28 to date in 2018.

EAST EGAF meetings are restricted to working group members and, to provide a wider platform for sharing/discussion, the Group is holding a half-day open seminar in London on 10th October 2018.  Registration for this is now open and more information can be found on the EAST Events website.

Terminal Fraud

terminal fraudWhile most payment transactions take place seamlessly and without issue, financial criminals remain active and terminal fraud is a problem for payment terminal deployers, ATM deployers, card issuers, equipment manufacturers and vendors, software providers, law enforcement agencies and other payment industry stakeholders.  On 10th October 2018 the EAST Expert Group on All Terminal Fraud (EAST EGAF) will hold an open Financial Crime & Security (FCS) Seminar in London to focus on the issue.  EAST EGAF is chaired by Otto de Jong of ING Bank.

EAST Executive Director Lachlan Gunn said ‘EAST EGAF was formed as a working group in 2013 and will hold its 16th Meeting on Wednesday 19th September 2018 in Amsterdam. Attendance at EAST EGAF meetings is restricted in accordance with the group’s Terms of Reference, which makes the coming FCS Seminar in October a great opportunity for all those affected by, or concerned about, terminal fraud to engage with EAST’.

This interactive event focuses on two key outputs of EAST EGAF – Guidelines regarding logical attacks on ATMs and standardised fraud definitions.  An introduction to the Group will be followed by a presentation of the latest EAST Fraud Statistics (H1 2018).  A session by Juan Jesús León Cobos of GMV will then focus on the evolution of cash-out/jackpotting attacks in Latin America, followed by a session by Europol’s Tobias Wieloch highlighting Guidelines on how to counter them.  A perspective on card shimming in the UK will then be given by forensic experts Brian Underhill and Nick Weber, followed by a session on the importance of standardising fraud definitions by Ben Birtwistle of RBS and Claire Shufflebotham of TMD Security. The event is co-located with RBR’s ATM & Cyber Security 2018 Conference.  See the full programme here.

Attendance at EAST EGAF meetings is limited, as it is a working group, and this EAST FCS Seminar enables wider participation and the opportunity for all attendees to engage with the Group and its organisers.


The Seminar is sponsored by: