EAST FCS Terminal Fraud Seminar 2018

terminal fraudAn EAST FCS Terminal Fraud Seminar was held on 10th October 2018 in London, co-located with RBRs ATM & Cyber Security 2018 Conference. The interactive and successful event focused on two key outputs of the EAST Expert Group on All Terminal Fraud (EGAF):

  • Guidelines regarding logical attacks on ATMs
  • Standardised fraud definitions

An introduction to EGAF by the Chair, Otto de Jong, was followed by a presentation by EAST’s Executive Director Lachlan Gunn, covering the latest EAST fraud statistics from the H1 2018 European Payment Terminal Crime Report. This highlighted that losses due to card fraud at payment terminals have fallen to the lowest level since 2005. Total losses of €107 million were reported and the decrease is primarily due to a fall in losses due to card skimming (down from €118 million to €104 million). Overall payment terminal related fraud incidents were down 43% (from 11,934 to 6,790). Within this total card skimming incidents were down 19% (from 1,221 to 985) and well below the peak of 5,743 incidents reported during the same period in 2010.

Juan Jesus Leon Cobos of GMV then covered the evolution of ‘Cash-out’/jackpotting attacks, sharing the latest trends from Latin America.  This was followed by a presentation from Tobias-Christian Wieloch of the European Cybercrime Centre (EC3) at Europol which focused on Europol’s published ‘Guidance & Recommendations regarding Logical & Malware Attacks on ATMs’, and an update to it that will soon be available.

Nick Webber, an independent forensic expert, then shared insights into card shimming and ‘wedge’ attacks, with a particular focus on the UK experience.

The final presentation came from Ben Birtwistle of the Royal Bank of Scotland and Claire Shufflebotham of TMD Security, who jointly covered the existing fraud definitions published by EAST, and steps being taken to update and simplify the definitions using graphics, as well as the addition of criminal benefits for each fraud type.  Otto de Jong then summarised the event and what would be taken forward for future discusson.

Attendance to the regular EAST EGAF work group meetings is limited and this event enabled active participation and input from a much wider pool of expertise.  Due to the positive response received from delegates, this Terminal Fraud Seminar is expected to be repeated in 2019.

More information on the event, which was sponsored by NCR, can be found on the EAST Events Website


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2018 EAST FCS Terminal Fraud Seminar Sponsor

 

 

EAST FCS – Terminal Fraud Seminar

Open Event: Delegate places are limited.  Early registration is advised.

EAST FCS – Terminal Fraud Seminar

This interactive event focuses on two key outputs of EAST EGAF – guidelines regarding logical attacks on ATMs and standardised Fraud Definitions.  An introduction to the Group will be followed by a presentation of the latest EAST Fraud Statistics (H1 2018).  A session will then focus on the evolution of cash-out/jackpotting attacks in Latin America, followed by a session highlighting Guidelines on how to counter them.  A perspective on card shimming in the UK will then be given, followed by a session on the importance of standardising fraud definitions. .

Attendance at EAST EGAF meetings is limited due to the size of the Group and this event enables a wider participation and the opportunity for all attendees to engage with the Group and its organisers.

See a preliminary programme

Want to attend?  Check prices and book your place

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46th EAST Meeting hosted by LINK in London

EASTThe 46th Meeting of EAST National Members was hosted by the LINK scheme in London on 9th October 2018. National country crime updates were provided by 18 countries, and a global update by HSBC.  Topics covered included payment fraud and the evolution of payment technology, ATM malware and logical attacks, terminal related fraud attacks and ATM related physical attacks.

Europol gave a presentation which included information on the latest Internet Organised Crime Threat Assessment (IOCTA) 2018.

Presentations were also given by the EAST Expert Group on All Terminal Fraud (EGAF) and the EAST Expert Group on ATM and ATS Physical Attacks (EGAP).  An update was given by the EAST Payments Task Force (EPTF).

EAST Fraud Update 3-2018 will be produced later this month, based on the national country crime updates provided at the meeting.  EAST Fraud Updates are available on the EAST Website to EAST Members.

EAST EGAF holds 16th Meeting in Amsterdam

EGAFThe Sixteenth Meeting of the EAST Expert Group on All Terminal Fraud (EAST EGAF) took place on Wednesday 19th September 2018 at ING Domestic Bank in Amsterdam.

EAST EGAF is a regional expert group that focuses on regional and global payment terminal crime and fraud related issues, threats and counter-measures.

The meeting was chaired by Mr Otto de Jong and was attended by key representatives from Terminal Deployers, Terminal Vendors, Networks, Card Schemes, Security Equipment and Software Vendors, Law Enforcement and Forensic Analysts.

The Group, which meets three times a year in advance of each of the meetings of EAST National Members, enables in-depth and technical discussion to take place on Logical and Malware attacks, Card Skimming, Card Trapping, Cash Trapping and Transaction Reversal Fraud.

In addition EAST EGAF generates EAST Fraud Alerts for all EAST Members (National and Associate). In total 195 EAST Fraud Alerts have been issued, 28 to date in 2018.

EAST EGAF meetings are restricted to working group members and, to provide a wider platform for sharing/discussion, the Group is holding a half-day open seminar in London on 10th October 2018.  Registration for this is now open and more information can be found on the EAST Events website.

Terminal Fraud

terminal fraudWhile most payment transactions take place seamlessly and without issue, financial criminals remain active and terminal fraud is a problem for payment terminal deployers, ATM deployers, card issuers, equipment manufacturers and vendors, software providers, law enforcement agencies and other payment industry stakeholders.  On 10th October 2018 the EAST Expert Group on All Terminal Fraud (EAST EGAF) will hold an open Financial Crime & Security (FCS) Seminar in London to focus on the issue.  EAST EGAF is chaired by Otto de Jong of ING Bank.

EAST Executive Director Lachlan Gunn said ‘EAST EGAF was formed as a working group in 2013 and will hold its 16th Meeting on Wednesday 19th September 2018 in Amsterdam. Attendance at EAST EGAF meetings is restricted in accordance with the group’s Terms of Reference, which makes the coming FCS Seminar in October a great opportunity for all those affected by, or concerned about, terminal fraud to engage with EAST’.

This interactive event focuses on two key outputs of EAST EGAF – Guidelines regarding logical attacks on ATMs and standardised fraud definitions.  An introduction to the Group will be followed by a presentation of the latest EAST Fraud Statistics (H1 2018).  A session by Juan Jesús León Cobos of GMV will then focus on the evolution of cash-out/jackpotting attacks in Latin America, followed by a session by Europol’s Tobias Wieloch highlighting Guidelines on how to counter them.  A perspective on card shimming in the UK will then be given by forensic experts Brian Underhill and Nick Weber, followed by a session on the importance of standardising fraud definitions by Ben Birtwistle of RBS and Claire Shufflebotham of TMD Security. The event is co-located with RBR’s ATM & Cyber Security 2018 Conference.  See the full programme here.

Attendance at EAST EGAF meetings is limited, as it is a working group, and this EAST FCS Seminar enables wider participation and the opportunity for all attendees to engage with the Group and its organisers.


The Seminar is sponsored by:

 

 

 

 

EAST presents at Europol Training on Payment Card Fraud Forensics

card fraud forensics trainingOn 26 June 2018 EAST Development Director Rui Carvalho presented at the fourth edition of the Europol Training Course on Payment Card Fraud Forensics and Investigations at the Spanish National Police Academy in Ávila, Spain. His talk gave an overview of EAST and covered terminal and payment fraud in Europe from the perspective of the private sector.

The Europol training, which ran from 25 to 29 June 2018, covered a wide range of topics including cryptocurrencies, ATM malware, forensic tools for the examination of skimming equipment, Near Field Communication (NFC) technology, EU regulation in non-cash payment, and data breaches or cyber attacks.

The training course was attended by 74 Investigators, forensic experts, and future police officers from 27 countries in the European Union, as well as from Iceland, Gibraltar, Montenegro, Moldova, Canada, Ukraine and South Korea.  Presentations were given by 33 speakers from different law enforcement agencies, the European Commission, Europol and bodies from the private sector (including EAST) and academia.  Since the first training in 2015 over 200 international students have benefited from the training programme, which has been supported by EAST.

45th EAST Meeting hosted by EC3 at Europol

EC3The 45th Meeting of EAST National Members was hosted by the European Cybercrime Centre (EC3) at Europol on 6th June 2018. National country crime updates were provided by 21 countries, and a global update by HSBC.  Topics covered included payment fraud and the evolution of payment technology, ATM malware and logical attacks, terminal related fraud attacks and ATM related physical attacks.

EC3 presented on the latest initiatives and events relating to e-commerce fraud prevention, global airport actions (GAAD) to combat online fraud involving stolen or fake credit card data to purchase plane tickets, actions relating to virtual currencies, the Europol-ASEAN Strategic Payment Card Fraud Meeting, and provided updates on Advisory Group activities relating to Internet Security, Communication Providers and Financial Services.

Presentations were also given by the EAST Payments Task Force (EPTF) and the EAST Expert Group on ATM and ATS Physical Attacks (EGAP).  An update was given by the EAST Expert Group on All Terminal Fraud (EGAF).

EAST Fraud Update 2-2018 will be produced later this month, based on the national country crime updates provided at the meeting.  EAST Fraud Updates are available on the EAST Website to EAST Members.

The 46th EAST Meeting will be held in London on 9th October 2018 and will be followed by EAST FCS Seminars on 10th October 2018 at the same venue.

EAST assists Europol-ASEAN Strategic Payment Card Fraud Meeting

Payment Card Fraud - 5th Strategic MeetingEAST presented at the 5th Strategic Meeting on Payment Card Fraud held in Hanoi, Vietnam on 29-30 May 2018.  EAST Executive Director Lachlan Gunn gave an overview on Terminal Fraud and Payment Fraud as seen by the industry in Europe and highlighted the issue of related fraud migration to China and the ASEAN region.

The growing presence of chip cards in the European Union (EU) has seen an increase in fraudulent payments with European cards at ATMs in Asian countries. Organised crime groups from Europe set up cells in Asia, creating an illegal network, which resulted not only in a higher number of fraud cases, but also in an increase of violence and serious incidents where members of criminal organisations were killed.

The Payment Card Fraud Meeting was aimed at consolidating and strengthening cooperation under the EURASEAN Investigative Network on Payment Card Fraud to provide an adequate and effective answer to this criminal phenomenon. This network, led by Europol, is supported by both ASEANAPOL and INTERPOL, law enforcement officers from EU Member States and 10 ASEAN countries (Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam) with the assistance of EAST representing the private sector.

The EURASEAN network, established last year, has been increasingly efficient and boosted several investigations that led to arrests between Bulgaria and Vietnam, France and Thailand and Romania and Indonesia. International cooperation, based on the exchange of information, technical support and strategies, whereby organised criminal groups active in Asia and Europe were disrupted, fugitives detected, false ID documents seized and criminal assets recovered.

In the fight against fraudulent payments and cybercrime, law enforcement agencies are not the only ones involved: a fundamental role is also played by the private sector. Stopping cyber fraud in the financial sector requires dealing directly with the private sector.  EAST has been closely working with Europol since 2004 and has had working relationships with ASEANAPOL and INTERPOL since 2015.

The trusted relationships established between Europol, ASEANAPOL and INTERPOL are a crucial factor in strengthening security and, ultimately, protecting EU citizens.

The meeting was financed by EMPACT (European multidisciplinary platform against criminal threats) and led by Romania. Bulgarian authorities led the action on cooperation with Asian countries.

EAST has supported all five of the Strategic Meetings on Payment Card Fraud held to date in the ASEAN region, as well as related meetings held in Europe and Latin America.

44th EAST Meeting hosted by EKS

The 44th Meeting of EAST National Members was hosted by EURO Kartensysteme GmbH (EKS) in Frankfurt on 7th February 2018.  National country crime updates were provided by 21 countries. Topics covered included payment fraud and the evolution of payment technology, ATM malware and logical attacks, terminal related fraud attacks and ATM related physical attacks.

Presentations were given by staff from the German Federal Criminal Police Office – BKA (Bundeskriminalamt) and also by the EAST Payments Task Force (EPTF) and the EAST Expert Group on All Terminal Fraud (EGAF).  An update was given by the EAST Expert Group on ATM and ATS Physical Attacks (EGAP).

EAST Fraud Update 1-2018 will be produced later this month based on the updates provided at the meeting.  EAST Fraud Updates are available on the EAST Website to EAST Members.