3rd EAST FCS Forum – the most successful yet!

EAST FCS ForumThe sun has set on another successful EAST Financial Crime & Security (FCS) Forum which was held for the second time at the Grand Hotel Amrâth Kurhaus, in Scheveningen, The Hague. Feedback from delegates has been hugely positive.  This year marked a new format which included plenary sessions covering expert information from global regions: Asia-Pacific (ASEAN), Latin America, USA, Russia and Europe. 19 expert speakers travelled from 14 countries around the world to share their knowledge of ATM crime prevention.

In addition an afternoon of breakout sessions was held covering topics related to ATM and payment terminal fraud, and to ATM physical attacks.

Networking opportunities were abundant – a welcome cocktail the evening before the event, ensured all delegates were comfortable to kick off the Forum having met with their peers in a relaxed environment. Exhibitors enjoyed increased traffic through the exhibition hall, giving demos to attendees during coffee breaks, lunch and demonstration sessions.


Day One of the EAST FCS Forum opened with keynote speaker Steven Wilson, Head of the Europol Cyber Crime Centre (EC3) who spoke about the multi-faceted approach to countering cybercrime and the success of public private partnerships, especially the cooperation between EC3, non-EU States and EAST members.

Lachlan Gunn, Executive Director EAST, provided relevant statistics from the EAST European ATM Crime Report. He also announced a name change for EAST which is now the European Association for Secure Transactions. A milestone for EAST which has mainly focused on issues facing the ATM industry thus far, but which will now look at all threats against payment terminals (ATM, SST and POS), as well the security of payments and transactions.

Lachlan was followed by presenters from ASEANAPOL, the US Secret Service, the Russian Mastercard Members Association, and from the Latin American Association of Operators Electronic Funds Transfer and Information Services (ATEFI), who all gave the audience the most current information on activity in their regions.

In the afternoon breakout sessions Otto de Jong, EAST EGAF Chair, led discussions which covered R&D by fraudsters on EMV and old school ATM Fraud, and Graham Mott, EAST EGAP Chair, facilitated discussions on banknote degradation, physical attack types and countermeasures and traditional attacks.

The day closed out nicely with a BBQ by the beach!

Day Two kicked off with Group-IB providing an overview on the evolution of logical attacks on financial institutions. This was followed by a case study on Black Box attacks from NCR Czech Republic and an update from ING Netherlands on the evolution of gas and solid explosive attacks. There was a case study on countering such explosive attacks from the UK’s West Midlands Regional Organised Crime Unit, and the final talk of the day came from Rui Carvalho, Development Director EAST, who is building the EAST Payments Task Force and provided an overview on current and future activities for EAST.

In her closing address, conference Chairman Úna Dillon, Development Director of EAST, summarised the two-day conference by noting the importance of cross-border public-private sector cooperation in the fight against financial crime – stressing the need for private sector industry stakeholders to collaborate with law-enforcement agencies. She added that whilst EAST delivered the conference, the people charged with building the event are also deeply involved in the collaborative work already going on. Their ‘on-the-ground’ involvement means the EAST FCS Forum agenda will always be relevant and current.

This 3rd EAST FCS Forum has proven to be a successful platform in bringing together the perfect mix of banking representatives, security experts, law enforcement, payments associations, government agencies and many other stakeholders in the ATM and payment crime prevention sector  –  the dialogue and learning from  across Europe, the USA, Latin America, Russia and Asia-Pacific will no doubt help all participants to better detect and prevent current and future financial crime threats.

The event could not have taken place without the support of sponsors, exhibitors, speakers and delegates. EAST hugely appreciates the participation of all who took part and thanks everyone for their contribution to making the event a success.

Overall sponsor of the EAST FCS Forum 2017 was 3SI Security Systems.

Other sponsors and exhibitors included, the ATM Security Association, ACG, BVK, GMV, MIB, Startech Ltd. and TMD Security.

EAST Presents at 2nd Europol Training Course on Payment Card Fraud Forensics and Investigations

Europol PCF Course July 2016 - EASTÚna Dillon, EAST Development Director, presented at the 2nd Europol Training Course on Payment Card Fraud Forensics and Investigations which was held from 11th – 15th July 2016 at the National Spanish Police Academy, Ávila, Spain.

There was a full agenda over the week with work-streams for Forensic Experts and Investigators.

Organised by Jesús Ortega Orisch, Cybercrime Specialist at Europol, the event provided a mixed agenda including presentations from law enforcement agents, forensic experts and representatives from the private sector. There were several networking events organised to help build collaboration between all sectors.

The EAST presentation covered latest statistics from the EAST ATM Crime Report 2015, published in June this year, and details on new scams affecting both ATMs and Point of Sale terminals. Dillon spoke about the benefits of collaboration between private sector and law enforcement agencies. She was endorsed, during the session, by Grzegorz Mazurkiewicz from Europol who has played a key role in developing the excellent relationship between EAST and Europol.

Europol PCF Course July 2016 - Certificates

Those police officers and law enforcement agents representing countries from all over Europe, who were in attendance, were presented with a certificate on finalising their week of intense training.

EAST presents at 37th meeting of the EPSM

EPSM - Fexco Nicolas Adolph Denis McCarthy
From left to right Nicolas Adolph, Chairman EPSM, Úna Dillon, EAST Development Director, Denis McCarthy, CEO Fexco

Úna Dillon, EAST Development Director, presented at the 37th member meeting of the European Association of Payment Service Providers for Merchants (EPSM) which was held in Dublin, Ireland on Tuesday 21st June 2016.

EPSM Chairman, Nicolas Adolph, invited EAST to participate in the meeting which consisted of more than 40 representatives from global payment service providers.

The session focused on current payments matters such has EU Regulation and the impact on PSPs and merchants. Lars Tebrügge, ESPM, gave a comprehensive overview on the requirements around MIF, PSD2, NIS and GDPR. In particular he outlined the potential fines that can be imposed for non-compliance with data protection legislation, e.g. up to 4% of a company’s global profits.

Clemens Hisch, Corestar, followed with an interesting discussion on one of the 6 pillars of the FinTech industry, namely Payments.

Georg Schardt from Sofort provided an overview on his company and on the challenges they have faced, in particular relating to the over-regulation of the payments industry. He discussed the impact of PSD2 on service providers like Sofort and on the tendency for banking institutions to suffer from a lack of innovation due to a focus on new policies.

Omnipay / FirstData was represented by John Faherty who gave an interesting perspective on the transformation of the payments landscape with Alternative Payments.

Rodney Farmer, the EPSM representative to the PCI Advisory Board, gave the group an overview of the current PCI guidelines including the PCI BoA and PCI DSS 3.2.

The EAST presentation covered latest statistics as published recently in the EAST ATM Crime Report 2015 and details on new scams affecting both ATMs and Point of Sale terminals.

The overall event was hosted by Denis McCarthy and his team from Fexco, the world leader in Fintech and business solutions.

More details on the EPSM can be found here.

EAST and ATEFI Join Forces in the Global Fight against Payment Crime

ATEFI LogoEAST has joined forces with the Latin American Association of Operators Electronic Funds Transfer and Information Services (ATEFI) in order to further strengthen cross border cooperation in combating all types of payment crime including payment card fraud, hi-tech crime and ATM cyber and physical attacks.

The groups first engaged when ATEFI presented at the inaugural EAST Financial Crime and Security Forum (EAST FCS) in The Hague in June 2013 where ATEFI representatives Orlando Garcia, Executive Director, ATEFI (Panama) and Pablo Carretino, Head of Risk & Security, Banelco (Argentina) presented the ‘Fraud Situation in Latin America’.

EAST reciprocated by presenting at the first annual Latin American Forum on Security in Payment Systems in Paraguay last November, hosted by Oscar Castellano, ATEFI. Úna Dillon, EAST Development Director, shared information and data on payment crime activities affecting EAST members in Europe and around the world. The two organisations have been working together since then.

EAST Associate Members - badgeEAST Executive Director, Lachlan Gunn, said: “EAST is pleased to increase its global reach through cooperation with ATEFI, creating a greater network for combating the threats of payment crime. Today, to further strengthen the relationship, the two organisations agreed to mutual Associate Membership in order to facilitate the sharing of information on crimes affecting the payments industry and to help identify global threats…”

Mutual Associate Membership allows EAST and ATEFI to exchange strategic data and other non-operational information.

EAST Presents at Latin American Security Forum

Una ATEFI 2Úna Dillon, EAST Development Director, presented the latest European Fraud Report to the first Annual Latin American Forum on Security in Payment Systems, held on 18th / 19th November 2015 in Asuncion, Paraguay.

The event was co-founded by ATEFI and Liquid Nexxus in order to raise awareness of payment-related crime in Latin America.

ATEFI is the Latin American Association of Operators Electronic Funds Transfer and Information Services and represents 20 ATM networks in 14 countries throughout Latin America.

Oscar Castellano, Executive Director of ATEFI (and pictured with Úna), opened the two-day event with an overview of fraud trends in Latin America, based on data provided by ATEFI members.

Relevant industry players representing POS and ATM networks joined representatives from banks, regulators, law enforcement and service providers in Latin America, with a focus on fraud trends and networking, to help improve coordination in the fight against payment fraud in Latin America.

Speakers at the Forum included Robert Villanueva – United States Secret Service, Vanderlei Reis de Oliveira – Executive Manager of Banking Technology Security at Tecban, Antonio Cerezo – Director of Cyber Crime Investigations at American Express (Argentina), Leonardo Escobar- ACI Worldwide, and many others.

The EAST presentation, which covered the latest ATM Fraud Trends in Europe (Period H1 2015), was well received with a significant number of delegates approaching Úna Dillon during and after the event to discuss Associate Membership of EAST. In his closing remarks Oscar Castellano asked that EAST continue to develop its close relationship with ATEFI, to help the global fight against ATM related crime.

EAST Speaks at 7th PLUS-Forum in Moscow

Udillon PLUS Forum 23Oct15The 7th International PLUS-Forum Cash Circulation + Self-service. Banking and Retail 2015 conference took place in Moscow, Russia on 22nd and 23rd October.

Úna Dillon, EAST Development Director, presented an EAST overview and H1 2015 fraud figures to more than 1,600 people who attended the conference over the two-day event.

Attendees included leading Russian and foreign experts from government agencies, Russian and foreign banks, payment system vendors, technology companies, retailers, banking association representatives and payments experts.  The conference included an exhibition, numerous expert talks and round table discussions.

Joining Úna on the expert panel session for the afternoon on Day 2 of the event were Alexander Koval, Senior Criminal Investigator for the Ministry of Internal Affairs of Russia.  His colleagues Olga Tushkanova, Deputy Director Criminal Expertise Centre and Igor Miloradov, Senior Expert Criminal Expertise Centre.  Also on the panel was Ivan Sushkov, Regional Sales Manager, Identity & Data Protection, e-Banking,  Gemalto and Alexey Golenishchev, Head of e-Business Monitoring Directorate, Alfa Bank.  The group received questions on current threats and challenges to ATM networks and operators and on industry developments in crime prevention methodologies.

The conference covered a wide range of topics including:

  • Cash circulation as a factor of stability in an era of global political and economic uncertainty
  • Innovative solutions and services in cash circulation, including cash recycling technology
  • Evolution of self-service systems
  • New approaches to the organization of cash collection and counting processes
  • New tasks and formats of bank branches
  • Main threats to the security of cash circulation
  • Security, anti-fraud and others

The conference language was Russian, however English translation was provided, as required.

The EAST presentation was well received, with much contact made after the event from prospective Associate Members.  EAST was also invited back to speak again at further Plus Alliance events.

More information can be found on the Plus Alliance  website.

Thanks to all participants for making EAST FCS 2015 a success!

There was a full turnout at the EAST Financial Crime & Security (FCS) Forum 2015, held at the Grand Hotel Amrâth Kurhaus, Scheveningen in the Hague and feedback thus far has been enormously positive.

EAST FCS 2015 - 3 (1)The EAST team would like to thank all who attended EAST FCS 2015 and who helped to make the conference such a huge success! The event was overbooked several weeks in advance but the venue was happy to provide more space for the extra seating to squeeze in the extra participants.

Here is what a couple of delegates had to say about the event:

EAST FCS 2015 - 4 (1)“It was remarkable! The most important thing for any event – atmosphere – was great! It allowed everybody to contact and to get actual information. Balance between presentation time and live networking was perfect.” – Ukraine.

“It was a very interesting program, and the facilities were just great. I would not mind getting back there in two years.” – Norway.

If you did not have a chance to attend this year’s conference the next one is scheduled to take place in June 2017. In the meantime, keep an eye on the EAST website, Facebook page, on LinkedIn or follow us on Twitter to keep abreast of all EAST activities and news on the next open event.

EAST FCS 2015 - 2 (1)In her closing address, conference Chairman Úna Dillon, Development Director of EAST, summarised the two-day conference by noting the importance for industry to collaborate with law-enforcement. A number of case studies were provided during the event showing proof of the benefits both police and financial institutions gain from working together to fight crime.

One of EAST’s missions is to build strong relationships between police forces including, and especially, Europol (with which EAST signed an MOU during the week of the conference) and the financial services industry which is continuously under attack by every level of criminal; from on-the-street payment card theft to organised cybercrime.

This EAST FCS Forum, the second thus far, has proven to be a successful platform in bringing together the perfect mix of banking representatives, security experts, police, payments associations, government agencies and many other stakeholders in the ATM crime prevention sector  –  the dialogue and learning from right across Europe, the U.S. and South America will no doubt help all participants to better detect and prevent ATM Crime going forward.

EAST would like to thank our partners again without whom this conference would not have been possible at all. Our deepest appreciation to Liquid Nexxus, co-organisers of EAST FCS 2015 and to our sponsors BVK, Cyttek Group, CSPtec, Damage Control, Fortconsult, GMV, TMD Security and the ATM Security Association.

We appreciated very much the speakers who provided such meaningful content. Speakers came from 12 different countries, some traveling more than 5,000 miles to share their knowledge and enthusiasm for ATM crime prevention.

EAST is currently processing the feedback received from this event in an effort to ensure the next forum suits everyone’s needs, on every level. We hope to see you all at the next EAST FCS Forum – EAST FCS 2017!

EAST FCS 2015 - 5 (1)

EAST appoints Development Director

UnaEAST has recently appointed Úna Dillon to the Executive Team as Development Director.  Úna, who has been a Director of EAST since October 2012, joins EAST Executive Director, Lachlan Gunn, and EAST Finance Director, Douglas Brotherston, on the EAST Executive.  She is currently working on the next EAST Financial Crime and Security (FCS) Forum – EAST FCS 2015 – which will be held in The Hague on 11th and 12th June 2015.

From 2002 to 2014 Úna worked as Head of Card Services & Communications for the Irish Payment Services Organisation (IPSO) and as General Manager of Laser Card Services Ltd (Irish-based debit card scheme).

During her time at IPSO: Úna managed Card Services business operations; led cross industry national and international security and anti-fraud forums and initiatives; helped to define industry standards for security, audit, risk management and self-regulation; was responsible for communications and public relations (internal and external) including Government, general public, industry, press (TV, Radio, print media) web and social media; led SEPA implementation for card payments in Ireland; Developed and implemented policy requirements emerging from the EU review of retail banking; represented the Irish payments industry on key international and national forums including:

  • European Payments Council (EPC) working groups member
  • EPC Card Stakeholders Group member (Appointed by EPC Plenary election to represent 3,000 European retail banks).
  • National representative member for Ireland at EAST
  • Central Bank of Ireland (CBI) National Payments Plan Card Payments Working Group member
  • CBI National Systemic Risk Steering Group member

Lachlan Gunn said “We are delighted to welcome Úna to the EAST Executive.  During the years that she has been involved with EAST she has been an active and enthusiastic contributor to the Group, and she was instrumental in putting together EAST FCS 2013 last year, an event that she ably co-Chaired with Graham Mott.”

Úna can be contacted at una.dillon@eas-team.eu