Top Cardholder Security Tips for Using an ATM provided by the LINK Scheme www.link.co.uk

We also provide tips on how to stay safe online


ATM Security2

  • Protect your PIN by standing close to the ATM and shielding the key pad with your other hand.
  • Check to see if anything looks unusual or suspicious about the ATM. If it appears to have anything stuck onto the card slot or key pad, do not use it. Cancel the transaction and walk away. Never try to remove suspicious devices.
  • Be cautious if strangers offer to help you at an ATM, even if your card is stuck or you’re having difficulties.Don’t allow anyone to distract you.
  • Where possible, use an ATM which is in clear view and well lit.
  • Check that other people in the queue are a reasonable distance away from you.
  • Keep you PIN secret. Never reveal it to anyone, even someone who claims to be calling from your bank or a police officer.
  • Avoid opening your purse, bag or wallet when you’re in the queue. Put your money away immediately.
  • Regularly check your account balance and bank statements, and report any discrepancies to your bank immediately

Seized Criminal Video Footage provided by the LINK Scheme www.link.co.uk

This footage shows the importance of shielding your PIN at ATMs (and at other payment terminals)

The first cardholder security tip above advises you to protect your PIN.  The video below reveals how criminals can get hold of your four-digit PIN when you use an ATM that they have targeted. However, as the video shows, by simply shielding the keypad with your free hand, keys, wallet or purse, you can easily stop a criminal from finding out your PIN. Watch the video to see what they see. (If the streamed video does not appear in your browser click here to download it – 13Mb).