fraud and crime definitionsThe fraud and crime definitions used by EAST when issuing Fraud Alerts, or when compiling the statistics and other information for European Payment Terminal Reports and Fraud Updates, are shown below.  The definitions for Terminal Related Fraud Attacks have been prepared by the EAST Expert Group on All Terminal Fraud (EGAF) and also illustrate what the criminal target outcome is for each fraud type.  A summary document is available for view or download at the bottom of this page.

The aim is for these fraud and crime definitions, as well as the related criminal benefits, to be adopted globally when describing or reporting payment terminal crime and fraud.  EAST has also prepared Terminology for Locations of Card Data Compromise (CDC) Devices at Terminals

Terminal Related Fraud Attacks

Criminal Benefits

Each fraud type defined below has distinct criminal benefits and, in order to help understand these, EAST EGAF has come up with six ways that that criminals achieve their target as shown below.  The applicable criminal benefits are shown next to each fraud definition.

Note: CNP = Card-Not-Present

fraud and crime definitions - criminal benefits

Terminal Fraud Definitions


fraud and crime definitions - card skimming

fraud and crime definitions - card shimming

fraud and crime definitions - eavesdropping

fraud and crime definitions - card trapping

fraud and crime definitions - cash trapping

fraud and crime definitions - transaction reversal fraud (TRF)

Note: TRF = Transaction Reversal Fraud

fraud and crime definitions - malware

fraud and crime definitions - black box

ATM Related Physical Attacks

Type of CrimeDefinition
Ram Raids / ATM BurglaryThe ATM is attacked and either ripped out (Ram Raid) or the safe attacked in-situ (Burglary). The attacks can be carried out by brute force, or by using explosives or gas.
RobberyThe persons replenishing the ATM are attacked either when moving the cash to / from the ATM, or while conducting cash replenishment activities.
OtherRobbery (other than during cash replenishment), vandalism or cash trapping at the ATM shutter.



EAST Terminal Fraud Definitions & Terminology

A summary document is available to view or download by clicking on the button