The future of ATMs

EAST Executive Director Lachlan Gunn presented at a webinar on the ‘Future of ATMs’ organised by The South African Banking Risk Information Centre (SABRIC) on Friday 26th June 2020.  SABRIC is the EAST National Member for South Africa.  The webinar was chaired by Mr Ronnie Zonke of SABRIC and was attended by representatives of the banking and financial sector in South Africa.

The EAST presentation, entitled ‘ATMs in Europe’ covered:

  • European ATM Deployment
  • European ATM Crime Overview (Pre COVID-19)
  • Latest ATM Crime Trends
  • The future for ATMs

This was followed by a presentation by Mike Lee, CEO of ATMIA, covering what is a Next Gen ATM and why it is so important to the future of financial services, and one by Patrick Johnson, Deputy Head Currency for Currency Management at the South African Reserve Bank, entitled ‘The Future of ATM’s in a time of crisis’ and covering:

  • What are the current banknote growth trends and the impact this will have on ATM’s?
  • How important have ATM’s been during COVID-19 and what happened during lockdown?
  • What will the future of ATM’s hold in an uncertain future?